Mason Urbina

Mason Urbina

Ent bringing AI Receptionists to Trades
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Your AI assistant answers missed calls, books appliance repair jobs, and keeps your service team's calendar full — whether you're on a job, after hours, or short-staffed.
Answerly
AnswerlyAI Receptionist for Appliance Repair Companies
Mason Urbinastarted a discussion

What’s the real cost of a missed call? 🤔📞

One of the biggest insights we’ve uncovered building Answerly is just how expensive a “simple missed call” really is. Take Michael’s appliance repair business as an example: 807 calls came in last month (1,414 minutes total). About 30% of those were repair requests → ~242 opportunities. Average ticket is $223 → that’s $54K in potential work. With a 40% close rate, that’s ~97 jobs closed =...