Lily Harrison

Lily Harrison

Senior People Business Partner

About

Seasoned HR professional with a passion for building innovative people strategies. Eager to leverage expertise as a change agent, using talent insights to drive impactful outcomes. Committed to challenging the status quo and fostering a culture of continuous improvement and excellence. In my current role, I support Smartsheet's World Wide Field Operations Commercial Sales organization as a Senior People Business Partner. Before starting my career, I graduated from Bentley University with a Bachelor's degree in HR Management. To further my education, I earned my Masters in Business Administration at Bentley University Graduate School of Business in 2021.

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Tastemaker
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Gone streaking
Gone streaking

Forums

2h ago

If people can use your product before signing up, how do you attribute the signup?

Attribution problem I haven't solved, for anyone running a try-before-signup flow.

Last week I took the account requirement off the front of my product. You can now use the main thing without signing up; the account is only needed to export what you made. It was clearly right for the product nobody understood it from a description, and they understood it immediately once they'd used it on something of their own.

My measurement fell apart the same week.

  • Top of funnel widened, conversion rate collapsed, and neither number is comparable to the month before. I don't have a trend line any more, I have two unrelated datasets.

  • The compute is real, and it's spent on people I can't identify, can't email and can't count. Costs moved before any of the good numbers did.

  • Worst one: somebody tries it anonymously, leaves, comes back four days later and signs up. In analytics that's a cold direct signup. Whatever actually did the work gets credited with nothing.

📱 When Does SaaS Need a Mobile App?

Does every SaaS product need a mobile version?

For some products, mobile feels essential.
For others, it feels like forcing a desktop workflow onto a smaller screen.

We re building a mobile version for RunEvr - mainly to stay up to date, chat with the team, check project progress, and quickly respond when you re away from your desk.

A few things I m curious about:

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