Product UX + Content Strategy, Facebookjonathoncolman.org/about
Instant resolutions, happier customers
Create your own custom bot, no code required
Capture feedback from people in Intercom
Let your users search your API docs from the Intercom widget
The marketing book for startups, now in print and audio
More than just chat. Intercom's new app platform.
A bold aesthetic. Simplified navigation. Faster workflows.
Chat, qualify and close leads directly from Slack
The marketing book for startups
Our guide to the tough decisions facing PMs, now with audio
A book on how to create messages that drive engagement
The bot for better customer experiences
A book about growing a startup
Improved cross-platform analytics for websites and bots
Celebrate the best moments of the past with your friends
Stories and resources from the VR design team at Facebook.
What a knowledge base should be–personal and intelligent
Play games right inside Facebook Messenger
All the data you want, no code required.
Articles, videos, & resources made by designers at Facebook.