Intercom on Marketing is packed with ideas, suggestions and lessons from across the entire spectrum of marketing, from messaging to monetization, that we learned over the last 6 years, as we grew from 0 to over 20,000 customers.
The Customer Retention Starter Kit is full of actionable customer retention strategies to help grow your business. It's based on Intercom's experience helping Intercom thousands of companies avoid the heartache of churn, and now we're sharing that in an easy to follow Starter Kit.
The Growth Handbook is packed full of practical advice on how to rapidly grow your business. It features interviews with Intercom executives as well as people who have built some of the software companies we most admire.
The Beginner’s Guide to Real-Time Sales walks you through the fundamentals of implementing a real-time experience in three simple steps: acquire, qualify and convert. It offers tips on how you can define your ideal customer, what data you should be collecting and how to navigate your live chat conversations.
Now updated and expanded with seven brand new chapters, Intercom on Onboarding shares the most valuable lessons we’ve learned from onboarding tens of thousands of our own customers, as well as building a tool to help other companies onboard their users.
Every company that wants to survive in today’s competitive environment is in pursuit of one thing – faster growth. Intercom on Sales shares an inside look at our journey scaling sales at a billion dollar company.
