John Collins

John Collins

WorkRampWorkRamp
Head of Content & Comms, Ramp.
1,207 points
Intercom on Sales
Intercom on Sales 28 proven sales plays to scale a billion dollar business
Intercom on Onboarding (2nd Edition)
Intercom on Onboarding (2nd Edition) Onboarding isn’t a metric, it’s an outcome
The Sales Handbook by Intercom
The Sales Handbook by Intercom New ways to close more deals
The Beginner’s Guide to Real-Time Sales
The Beginner’s Guide to Real-Time Sales Start building a live chat sales channel
The Growth Handbook
The Growth Handbook Tried & tested strategies for growing your business
The evolution of messaging How business messaging evolved & where it's going next
The Customer Retention  Starter Kit
The Customer Retention Starter Kit Stop customers slipping away. New from Intercom.
Intercom on Marketing
Intercom on Marketing The marketing book for startups
Intercom on Starting Up
Intercom on Starting Up A book about growing a startup
Intercom on Customer Support - 2nd edition
Intercom on Customer Support - 2nd edition Tips on how to scale great customer support
Intercom on Onboarding
Intercom on Onboarding Convert today’s signups into tomorrow's successful users
Inside Intercom - Julie Zhuo
Inside Intercom - Julie Zhuo We launch season 2 with Facebook's Product Design VP
Intercom on Jobs-to-be-Done
Intercom on Jobs-to-be-Done Intercom's best writings on JTBD & product building
Inside Intercom - Riley Newman, Head of Data Science, Airbnb
Inside Intercom - Riley Newman, Head of Data Science, Airbnb Riley Newman on the value of data science for startups.
The Inside Intercom Podcast - Mike Davidson
The Inside Intercom Podcast - Mike Davidson A deep dive with Twitter's former VP of Design
Intercom Facebook integration
Intercom Facebook integration Read, manage & respond to Facebook messages from Intercom
Inside Intercom - Paul Adams
Inside Intercom - Paul Adams Intercom's VP of product on building awesome products
Inside Intercom Podcast
Inside Intercom Podcast A podcast on startups, product management and design