John Collins

John Collins

WorkRampWorkRamp
Head of Content & Comms, Ramp.
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John Collinsleft a comment
Great to see the continuing innovation Bobby and team
Auto-extendingThe most flexible way to build
John Collinsleft a comment
Congrats on the launch @chukaebi and team.
SaaS Pricing Index by Kana
SaaS Pricing Index by KanaTrack and learn how the best SaaS companies do pricing
John Collinsleft a comment
Scripts are such a smart move for Equals. Congrats on the launch.
Equals Import Scripts
Equals Import ScriptsA spreadsheet with SQL, JavaScript, and Python built in
What's on the agenda of CFOs at innovative companies like 1Password, Circle, and SwagUp? Ramp's new podcast explores how they’re each bringing together finance automation and finance operations to unlock a new kind of business growth: finance-led growth.
FinOps Today from Ramp
FinOps Today from RampListen to the smartest CFOs talk about the future of finance
Every company that wants to survive in today’s competitive environment is in pursuit of one thing – faster growth. Intercom on Sales shares an inside look at our journey scaling sales at a billion dollar company.
Intercom on Sales
Intercom on Sales28 proven sales plays to scale a billion dollar business
Now updated and expanded with seven brand new chapters, Intercom on Onboarding shares the most valuable lessons we’ve learned from onboarding tens of thousands of our own customers, as well as building a tool to help other companies onboard their users.
Intercom on Onboarding (2nd Edition)
Intercom on Onboarding (2nd Edition)Onboarding isn’t a metric, it’s an outcome

The Sales Handbook by Intercom is a collection of stories and advice from industry leaders who’ve scaled sales to breakout growth and beyond.

The Sales Handbook by Intercom
The Sales Handbook by IntercomNew ways to close more deals

The Beginner’s Guide to Real-Time Sales walks you through the fundamentals of implementing a real-time experience in three simple steps: acquire, qualify and convert. It offers tips on how you can define your ideal customer, what data you should be collecting and how to navigate your live chat conversations.

The Beginner’s Guide to Real-Time Sales
The Beginner’s Guide to Real-Time SalesStart building a live chat sales channel

The Growth Handbook is packed full of practical advice on how to rapidly grow your business. It features interviews with Intercom executives as well as people who have built some of the software companies we most admire.

The Growth Handbook
The Growth HandbookTried & tested strategies for growing your business

Getting marketing right is one of the toughest challenges facing startups today. Check out our all-new print and audio versions of Intercom on Marketing to hear how we waded through the noise and you can too.

Intercom on Marketing
Intercom on MarketingThe marketing book for startups, now in print and audio
The evolution of messagingHow business messaging evolved & where it's going next

The Customer Retention Starter Kit is full of actionable customer retention strategies to help grow your business. It's based on Intercom's experience helping Intercom thousands of companies avoid the heartache of churn, and now we're sharing that in an easy to follow Starter Kit.

The Customer Retention  Starter Kit
The Customer Retention Starter KitStop customers slipping away. New from Intercom.

Learn best practices for targeting the right customers, crafting the perfect message and speeding up your sales cycle with proactive live chat messages.

An Intercom guide to live chat for sales
An Intercom guide to live chat for salesCraft messages that turn visitors into leads.