Dr Mattuhong

Dr Mattuhong

Forums

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

Sevil Kubilay

3mo ago

mia is live today, would you like to try and share your feedbacks?

Hey All,

We value high-quality feedback, so we re offering free credits to try Mia. Would you like to participate?

🎉 Introducing Credit-Based Billing: Give Your Customers Real-Time Control

Hey Product Hunt community!

We just shipped something I'm genuinely excited about Credit-Based Billing is now live on Atlas!