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Deyan Zhekovstarted a discussion
SMB and CRM's
Most CRMs weren't built for small businesses. They were built for enterprises and then "simplified" into cheaper tiers with half the features stripped out. And that's the core problem. When a 5-person sales team signs up for a CRM, they don't need: 6-month implementation timelines Mandatory training certifications 200-page admin guides A dedicated "CRM manager" role just to keep things running...