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Customer Feedback
A collection of resources for gathering feedback and ideas from your customers.
- Listen to your customers to know exactly what to build next, keep them in the loop to drive retention and feature adoption.
- Centralize UX research data, discover insights, and share research findings with stakeholders and the rest of the team. Free video transcriptions included.
- ProdPad is product management software that helps product managers develop product strategy. Easily manage teams, customers and roadmaps. Free trial!
- Feedier helps companies collect amazing and actionable feedback by leveraging a built-in reward programs management and engagement program. Understanding your customers starts now, customer satisfaction and a thriving business at your fingertips!
- Intercom is the only complete Customer Service solution that provides a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations.
- Capture, manage, and close the loop on product feedback where customer engagement happens: Intercom
- Collect feedback in an engaging way using emojis . Integrates easily with WordPress, Shopify, Medium and more. Try it now, It's free
- Cassette is the best way for designers to record & share user interviews. With almost no overhead, you can record, transcribe, and bookmark key moments in user interviews – and share it all with your team.
- FullStory is your digital experience analytics platform for on-the-fly funnels, pixel-perfect replay, custom events, heat maps, advanced search, Dev Tools, and more.
- We build tools to make support teams radically more efficient. Our first product brings browser based screensharing to Intercom, LiveChat, Olark, and more!
- Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. Helping teams listen to their users to build better products. Feedback is the breakfast of champions.
- Simple, beautiful, user-friendly website and email surveys that allow you to learn directly from your visitors, customers, and users. Our website and email surveys allow you to learn directly from your visitors, customers, and users. Run surveys that are highly targeted, user-friendly, and on-brand.
- User Insights is a platform for getting real user feedback on, well, anything. Have our testers evaluate your landing page, checkout flow, product onboarding sequence, competitors, product descriptions... you get the idea. You get 5+ minute videos with narration, context, and actionable feedback within hours, not days.
- Doing customer discovery or running a usability study? UserExpert for Intercom takes the pain out of recruiting and scheduling users interviews.