Front (now mobile)

Take out the pain of shared email accounts

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Mathilde Collin
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Ryan HooverΒ β€” Product Hunt
Front (desktop web) was well-received several months ago on Product Hunt.

@collinmathilde - the email space is super competitive. How are you standing out and acquiring new customers?
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Mathilde CollinΒ β€” CEO, Frontapp
@rrhoover You're right. By making a collaborative email client we try to innovate in the email space, but for companies. This space is not too crowded yet... but we'll need to be fast!
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Mathilde CollinΒ β€” CEO, Frontapp
The first version of our mobile app is live! Web based for the moment - native in a few months :) I'd be very happy to have your feedback.
Liam GoodingΒ β€” CEO, Trak.io
Can't wait to see what this looks like native! Awesome work
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Mathilde CollinΒ β€” CEO, Frontapp
@liamgooding thanks Liam! :) We can't wait to have you on board.
Shriya NevatiaΒ β€” President of Assembled
This is great! Setting it up for my dance team now. One question about the sign-up process-- it was unclear at some stages if I should sign up with my personal email or with the group/team email. I figured it out now but maybe include a simple one-line instruction each time the user is typing someone's name and email so that it's clearer!
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Mathilde CollinΒ β€” CEO, Frontapp
@shriyanevatia you're right, it's not clear enough. We'll improve that in the next days! Thanks a lot :)
Kyle BraggerΒ β€” made Exposure, Forrst, Tinyproj
We made the switch at Exposure ~1 week ago and are pretty jazzed. One of the few products I've been especially impressed with recently.
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Mathilde CollinΒ β€” CEO, Frontapp
@kylebragger Thanks Kyle! Much appreciated.
Ryan HooverΒ β€” Product Hunt
Yo, @eriktorenberg. Let's setup Front for the olark and support emails. I'll ping you later with the deets!
Erik TorenbergΒ β€” Product Hunt
@collinmathilde btw Mathilde the way your engaging everyone is awesome. That's how you take advantage of being at the top of PH :)
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Mathilde CollinΒ β€” CEO, Frontapp
@eriktorenberg thanks :) this is a crazy day!
Kevin WangΒ β€” Founder, TLDRLegal
This is a damn cool idea. Can't wait to try it out, I wonder if this will compete with other team communication tools like hipchat and etc.
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Mathilde CollinΒ β€” CEO, Frontapp
@kevinverse I don't think so. I would say: Hipchat/Slack is for internal communication, Front is for external inquiries. But happy to have another point of view :)
Trevor CreechΒ β€” Co-founder, Tinkercoin
Just set this up for our hello@ email address and it's already fixing several shitty parts of our responding-to-customers workflow :)
@collinmathilde, how do you feel your solution compares to Help Scout's offering? (https://www.helpscout.net)

We've been using HelpScout for a while vs other popular (but bloated IMO) forms of customer support and we love the "one inbox to rule them all" form of email support.
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Mathilde CollinΒ β€” CEO, Frontapp
@markgustav for the moment the main differences are: we are desktop vs they are web, (and we are now mobile) + we integrate your tweets too. If you're on Google Apps then it works with IMAP so that everything is synchronized between Front and Gmail. The vision is not the same I think :) email me mathilde@frontapp.com if you want to know more!
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