The color was very dull and many of the pins have detached from the pin part on the back so they fall off. I am very disappointed and will NEVER order from them again. (I ordered the "Custom Hard Enamel Print Pins - Hard Enamel Print / 1.25 inch / Metal Butterfly")
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WizardPins! I ordered pins from these guys for a few companies and they came out awesome. Great to see you guys on Product Hunt.
Hey @gaston_kelly - glad to hear you liked the pins, look forward to working with you again!
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If the product isn't satisfactory--then--they should issue a refund or accept an exchange agreement. NO. CAN. DO. I placed an order for $337.50 worth of pins. The proof is highly misleading. We were under the impression the pins would have gold metal accent as well as a magnetic back BECAUSE OF THE CONFUSING PROOF. The pins arrive and look like a kid made them. TO BOOT--these are the pins that make swiss cheese out of your best blouses. Who wants to put HOLES in their nice clothing? AND... When I try to ask nicely for a refund or exchange, the rep was terribly argumentative and let me know if I send them back, I can place a reorder with--get this--mere 20% discount applied. When I responded, I was then told they would throw them away or we could. NO SATISFACTION OF OUR ISSUE WHATSOEVER.
This is not how to handle a customer. WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH. What happened to "the customer is always right" philosophy? WizardPins either needs to change their policies to issue a refund or make their proof more user-friendly. Buyer beware.
Love the Product Hunt pins I had made from these guys. Great quality, clear image and the presentation card they come on takes it to the next level. They've been perfect gifts for the PH community! 🤙😻🎉
Hi All!
2 years ago we launched WizardPins with the goal to make ordering custom pins online as simple and affordable as possible. You can upload any artwork and checkout right on our easy-to-use website.
Whether you need pins for your business, an event, or just want to bring your own artwork to life as a pin, try us out today! Use code PHUNT for 15% off your order through May 3rd.
Comment below or email us at hello@wizardpins.com if you have any questions!
I know some of the team here and they’re super responsive and willing to put together great custom packages for all sorts of random needs!
Pros:Great customer service
Cons:None!
Received a sample kit from one of the sales reps with an array of options and styles (as part of a potential purchase).
Pros:Super high quality (was given a sample kit); colors are bright and enamel is durable.
Cons:Nothing yet