What do people think of WizardPins?
The community submitted 10 reviews to tell
us what they like about WizardPins, what WizardPins can do better, and
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2.8/5All time (1 review)
1/5
Recently (0 reviews)10 Reviews
The color was very dull and many of the pins have detached from the pin part on the back so they fall off. I am very disappointed and will NEVER order from them again. (I ordered the "Custom Hard Enamel Print Pins - Hard Enamel Print / 1.25 inch / Metal Butterfly")
Does not recommend this product
Review of WizardPins
If the product isn't satisfactory--then--they should issue a refund or accept an exchange agreement. NO. CAN. DO. I placed an order for $337.50 worth of pins. The proof is highly misleading. We were under the impression the pins would have gold metal accent as well as a magnetic back BECAUSE OF THE CONFUSING PROOF. The pins arrive and look like a kid made them. TO BOOT--these are the pins that make swiss cheese out of your best blouses. Who wants to put HOLES in their nice clothing? AND... When I try to ask nicely for a refund or exchange, the rep was terribly argumentative and let me know if I send them back, I can place a reorder with--get this--mere 20% discount applied. When I responded, I was then told they would throw them away or we could. NO SATISFACTION OF OUR ISSUE WHATSOEVER.
This is not how to handle a customer. WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH. What happened to "the customer is always right" philosophy? WizardPins either needs to change their policies to issue a refund or make their proof more user-friendly. Buyer beware.
Recommended this product
Review of WizardPins
I know some of the team here and they’re super responsive and willing to put together great custom packages for all sorts of random needs!
Recommended this product
Review of WizardPins
Received a sample kit from one of the sales reps with an array of options and styles (as part of a potential purchase).
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