Userscom

Simple, smart, AI-powered ticketing software

118 followers

Simple, smart, AI-powered ticketing software

118 followers

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Customer support tools

•

Marketing automation platforms

•

AI Chatbots

Discover the perfect intersection where AI enhances customer support. A sleek, intelligent AI-powered ticket system, designed to optimize productivity. Transform your actionable tickets into to-do lists, organize them into tabs, all wrapped up with best UX

This is the 2nd launch from Userscom. View more

Userscom

Launched this week

The support tool that can refund, cancel & fix

Userscom is customer support software for indie hackers and small teams. It combines live chat, ticketing, and payment tools (Stripe, Paddle) in one lightweight widget, so you can reply, issue a refund, or cancel a subscription without ever leaving the conversation. Flat pricing, no per-seat fees, 2-minute setup.

Free

Launch tags:Customer Success•Customer Communication

Launch Team / Built With

Viktor.comAn AI coworker that actually does the work

Promoted

Userscom

Maker

📌

👋 Hey Product Hunt! I'm Usama, maker of Userscom. I built this because every support tool I tried made me do the same annoying dance: a customer messages in the chat widget, I reply, then I tab over to Paddle to check their billing, tab over again to my own admin panel to reset a password or fix their account, then tab back to actually close the loop. For a solo founder or a 2-person team, that's death by a thousand tabs. Userscom fuses the whole loop into one place: ▶ A live chat widget that's ~30KB and live on your site in under 2 minutes ▶ AI-sorted tickets (Billing / Technical / Feedback, or your own tabs) with AI-drafted replies you review before sending ▶ Native Stripe & Paddle integration see the customer's plan, and refund or cancel right inside the ticket ▶ Custom Actions > wire up your own API so agents can reset a password or fix an account without touching your codebase ▶ Email ticketing, so you (or your team) can just reply from your inbox Pricing is flat, not per-seat ▶ Free for 20 conversations/month, and paid plans start at $20/mo. No credit card required to start, 14-day trial on paid plans. We built Userscom for people like us - indie hackers and small SaaS teams who need support software that does things, not just a prettier inbox. Would love your feedback, feature requests, and brutal honesty in the comments. I'll be here all day answering questions! 🙏

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2d ago

Product Hunt Wrapped 2025

Wish you the best launching day!

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2d ago

Userscom

Maker

@alexcloudstar thank you Alex!!

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2d ago

Userscom

Maker

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2d ago

Previous Userscom Launches

UserscomSimple, modern AI powered ticketing software

Launched on April 24th, 2024