THE WHAT:
Evermuse is an AI advisor that turns customer calls into roadmap suggestions, so you can build better products, faster.
THE WHY:
- Product roadmapping is slow, incomplete, and subjective.
- Sales & CS conversations tend to be a black box for your Product team.
- Your Product team is relying on generic AI tools and call summaries not specific to the needs of your Product team.
Was looking for an AI product to support our Product roadmapping. Usermuse is a platform I didn't know I needed until I tried it.
Our entire team, from Sales to Customer Success to Product, record conversations with Usermuse and the resulting analysis lands back in the hands of our Product team in the form of signals (i.e., needs, pain points and sentiment) for use in product roadmapping.
We no longer have to manually review & tag transcripts or videos (which takes too long) or review call summaries (which are not focused on the right signals to be useful)
In this new start-up world focused on high revenue per employee, Usermuse helps our product team do the work of 2-3 researchers in just a few hours.
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