Launching today
UnleashX
The AI workforce that turns conversations into outcomes.
384 followers
The AI workforce that turns conversations into outcomes.
384 followers
UnleashX lets you hire AI employees like people - pick a role, connect your CRM and tools, set your rules, and hand over the work. Execute workflows end-to-end, with humans stepping in only when needed.
Launch tags:Productivity
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@istiakahmad That's a great question, Istiak.
At that scale, quality can't depend on manual reviews alone. AI-powered call evaluation can assess conversations against defined parameters like script adherence, accuracy, compliance, customer experience, and outcomes.
It also flags exceptions for human review, so teams can monitor quality consistently without listening to every call.
payment matching was the first thing we handed to agents, dull and easy to check. do your evaluations keep running after go-live, or only before launch?
@olia_nemirovski That's a smart place to start, Olia. 😄 And yes, evaluation shouldn't stop at launch. With UnleashX, agents can be monitored on an ongoing basis against defined parameters, with performance insights, quality checks, and exceptions flagged for review. The goal is to keep improving reliability as workflows run in the real world. What metrics do you prioritise for payment matching?