You call a company, explain your issue to the bot, get transferred, and explain it again. Then you message them on WhatsApp the next day and start from zero.
The fix isn't a smarter model. It's shared memory: past interactions, decisions and customer context stored in one place, available to every agent and every human with permission to see it. When a customer says "can we pick up where we left off?", the next conversation should already know where that was.
This turned out to be one of the hardest parts of our platform to get right, especially with permissions.
Have you seen a company do this well? Which product made you feel remembered?
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How well does it integrate with the tools teams already use every day?
@imogen_wallace Great question, Imogen! UnleashX supports 100+ integrations, including popular CRMs, communication platforms, and business tools. This allows AI employees to work within your existing tech stack, access relevant data, and execute workflows across systems without disrupting how your team operates. Is there a specific tool you'd like to connect?
👋🏻 Hi everyone! Ruchika here, Co-founder & CPO at UnleashX. I lead product and focus on making every detail count.
We’ve built UnleashX to make AI employees feel like people you hire, manage, and put to work, not software you have to program. Here's what you'll find when you explore UnleashX:
🚀 Hire or Build
Start with a pre-built role or create your own AI employee across Voice, Chat, Assistants, and Workflows.
⚡ Put Them to Work
Connect workflows, launch campaigns, and track every interaction and outcome in one unified Insights dashboard.
🎯 Test Before You Go Live
Evaluate each AI employee on goal completion, tone, accuracy, and edge cases. Catch gaps before they reach your customers.
💬 We'd love to hear from you!
Which AI employee would you like to see us build next? And which integration do you wish we had?
Your ideas and feedback will directly shape our roadmap. We'll also keep you posted on what we build based on your suggestions.
📩 Reach me at ruchika@unleashx.ai
🎁 For the PH community: 50% off on platform fees + 1000 credits. Use the promo code - PRODUCTHUNT50 at checkout.
I see a use case for sales teams as they spend half their day chasing leads instead of actually talking to interested customers. Cool stuff!!
@subhash_kanagamani So true, Subhash! Sales teams shouldn't have to spend most of their day chasing people who may not even be interested. Imagine having an AI employee take care of the initial follow-ups and qualification, so your team can focus on the conversations that actually move deals forward. That's where it gets exciting!
@sidraarifali Thanks, Sidra!
That's exactly what we believe in. AI should make work easier, not leave teams feeling like they've lost control.
This is Ankur from Isha Foundation by Sadhguru. I work in the digital team here, I'm curious to check out more about the product. The launch video seems interesting.
@ankur_jeswani Thanks, Ankur! Would love to show you more about what we're building at UnleashX and explore how it could fit into the workflows your digital team handles. Feel free to reach out to us at nysa.arora@unleashx.ai, and we can take the conversation forward!
Kudos on the launch @kadyan_ajay !
Love how the platform gives the flexibility to build cross functional agents.
@ujwal_15 Thanks, Ujwal! That's exactly what we're aiming for. Business workflows rarely sit within one department, so AI employees need to work across functions and systems too.
What cross-functional workflow do you think has the most potential for automation?
@ujwal_15 Thank you! That’s exactly what we’re aiming for
For the person taking over an exception, I'd want to see what the agent already completed. That gives them a clearer place to pick the task up.
@oleksii_sekundant Absolutely Oleksii. A good handoff should never make someone start from scratch.
The human should be able to see what the agent has done, what went wrong, and what still needs attention. That context is what makes human-AI collaboration work.
What else do you think should be included in a good handoff?
@oleksii_sekundant Exactly and that’s where true collaboration between human and AI employees comes into play at UnleashX.