Tidio

Huge thanks for the hunt, @thisiskp_ ! 🚀 Hey fellow Product Hunters! 👋🏻 My name is Piotr Cygan, and I’m the Senior Product Manager at Tidio. We are living in the golden age of technology. AI is changing lives, industries, and companies. It has an especially crucial impact on customer service. Unfortunately, customer service automation is still a luxury affordable almost exclusively to big enterprises. With Lyro, we are aiming to change this. Our big dream is to democratize AI for customer service - one chatbot conversation at a time. What’s the secret here? Lyro is an AI chatbot for automating customer service, designed with SMBs in mind. Powered by Claude LLM and our in-house models, Lyro can save you from overflowing chats, cut your support costs, and boost customer satisfaction. More importantly, it stays within your knowledge base and learns from customer interactions, minimizing the probability of AI hallucinations. Numbers-wise, Lyro can solve up to 70% of customer queries from the moment of activation. It has an average response time of about 5.5 seconds. ⏰ Sign up, add your FAQs, activate your bot with one click, and play around with Lyro. We want to show that AI can be a full-on virtual assistant that handles customers independently and with quality. Come see for yourself! We are here for your feedback and questions about Lyro. Please share anything that comes to mind, we are super excited to hear how it goes! 🙏

Hey PH fam, Super excited to bring Lyro AI to the global tech & g startup community 🌎 Bill Gates recently shared with The Wall Street Journal that AI is the most revolutionary technology in recent decades and entire industries will reorient around it. Customer service is one such function that is being fundamentally reimagined as we speak. There is a unique opportunity to augment and enhance the productivity of customer service teams leveraging LLMs and the power of AI. But typically these innovations are accessible only to huge enterprises with billion dollar budgets. SMBs are left behind due to a lack of resources. Lyro AI wants to fix that. Lyro is an AI chatbot (built by the Tidio team) for automating customer service, designed with SMBs in mind. It is powered by Claude LLM and other in-house models, Lyro can save you from overflowing chats, cut your support costs, and boost customer satisfaction. More importantly, it stays within your knowledge base and learns from customer interactions, minimizing the probability of AI hallucinations. I recently got a chance to chat with the Lyro team and within minutes, they hooked me with their powerful vision of "democratizing AI for customer service". In our demo, I got to see how easy it is to implement and activate Lyro (took less than 2 minutes), Here's why I am excited: Lyro handles up to 70% of common customer questions, freeing up your real agents to solve complex tickets. While human agents have an average response time of 2 minutes, Lyro answers questions in less than 5.5 seconds. Want a taste? Lyro is free to get started. Create a new Tidio account and you get 50 Lyro conversations for free. The team behind Lyro AI is here today. Feel free to drop any comments, questions or suggestions! 😀

70% of customer questions handled? That's insane. Sounds like this will be a massive game changer in the industry.

It will be interesting to see who wins the AI chat bot wars. Intercoms days are numbered 😅

This is much needed, though I did see many other similar solutions in the market. How are you different?

🔥 Congratulations on your launch!🚀 good luck! 💪 Great tool!

Amazing idea and product🚀