Tettra

👋 Hi Product Hunt! It's hard to believe it's been 7 years (!) since we launched our first product here. We've seen a lot of change since 2016, but nothing like the past 12 months due to the explosion of AI powered tools. You’ve likely seen how other knowledge management systems have rushed out AI features to try to improve workflows via text generation, improved spell checking, or suggesting ideas for new articles. While AI generated content can be helpful, we felt that more low quality wouldn’t improve knowledge management systems, but actually make them worse. We see a bigger opportunity to help knowledge managers leverage existing content to make it more findable, accurate, and useful day-to-day. With that in mind, we designed Tettra’s new AI powered Knowledge bot Kai to help knowledge managers with three crucial tasks: 1. Instantly answer repetitive questions in Tettra and Slack, or tap in an expert to answer 2. Tag existing knowledge content with relevant topics, improving search results by making knowledge documents easy to find using plain language, and 3. Preemptively generate reusable Frequently Asked Questions from your existing content to deflect future questions These new features, combined with our existing knowledge management workflows, make it easy for knowledge managers answer their teammates questions quicker and easier than ever. This allows knowledge managers and subject matter experts can focus on their tasks, uninterrupted by unnecessary questions. Happy to answer any an all questions about the company or this new product. 🚀 Onward!

This is wildly cool

Every single feature seems really useful. Love the approach to AI that Tettra is taking. The FAQ feature is particularly useful in my opinion! Nice work, team.

Hi Product Hunt Community, exited to be there 7 years ago at our first launch and still here today! We have come along way, and really hope you enjoy Kai as much as we do!

Seems like a smart approach. We've been playing around with different solutions here and I'm super scared to roll out anything that, if it's wrong, is really wrong. Bad documentation is 10X worse than no documentation at all imho.

I really really like this Q&A approach, in the place where we all spend our day. Congrats!

This is awesome, @nelsonjoyce and @andygcook! It looks sweet. What is powering the backend? Did you hone an AI model on your companies' data? Would love to learn more.