Basically everything on the backend. The API has been returning HTTP 500 on every single endpoint for 3 weeks now (since Feb 23 2026). The PATCH endpoint has literally never worked - not once. Their error handler has a bug where it passes the error message string as the HTTP status code, and they leak the full Express.js stack trace in the response. My $399 payment thru Stripe doesnt appear in their own billing system. Automation runs are 100/month instead of the 500 advertised. No invoice after 2+ months for an EU business. And zero communication about any of this - no status page, no email, no in-app notice. I had to diagnose the server bug myself by reading their leaked error logs.
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Helpdesk by LabiDesk
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