Speek uses voice and an animated mouse to help users on your site, answering questions, guiding them through features, and making buying decisions easy.
Hey, PH community,
Today, I'm excited to introduce you to **Speek**—an AI agent that's here to make your website as easy to use as having a helpful friend to guide you through every step. Imagine a friendly assistant that talks to you and shows you exactly where to click, making your journey on a website simple and enjoyable.
Why did we create Speek?
Well, navigating complex websites can be confusing and frustrating. Frequently Asked Questions and chatbots often just aren't enough to help visitors find their way. That's why we built Speek.
Here's how Speek changes the game:
1. **Guidance Like a Friend:** Speek doesn't just answer questions; it guides users visually with a moving mouse pointer, so they never feel lost.
2. **Instant Help:** Speek is ready to assist immediately on any website, with no complicated setup required.
**What Makes Speek Unique:**
- **Visual Guidance:** Speek shows users where to click, ensuring no guesswork and reducing frustration.
- **Voice Support:** Speek talks users through processes, boosting their confidence as they navigate your site.
- **Easy Setup:** Adding Speek to your site is as simple as a few clicks, and it starts helping users right away.
Speek has proven effective in various settings, showing remarkable improvements:
- **Gets new users up to speed 25% faster.**
- **Reduces customer support questions by 18%.**
- **Begins delivering noticeable results in just 3 days.**
**Who Can Benefit?**
- **SaaS Companies:** Simplify the introduction process for new software users, reducing support needs.
- **E-Commerce Sites:** Help customers navigate the buying process, ultimately increasing sales.
- **Healthcare & Financial Services:** Make complex processes easy, building trust and participation.
- **Educational Platforms:** Offer step-by-step guidance for learners, enhancing understanding and support.
We're excited to see how Speek can make your website as easy as chatting with a knowledgeable friend. Please try it out and share your thoughts!
Looking forward to your feedback and helping you create joyful user experiences with Speek!
**Team Speek** - Making digital interactions personal, simple, and clear.
Interesting idea, do we need to help AI onboard like pendo or it is just a generic browser agent that guides user on any websites AI has not seen before?
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I really believe that this is the way of the future for explainer help and customer service.
However I have installed a "personal shopper" on my retail site mightywallet.shop but customers are clearly uneasy engaging with it.
How do you plan on overcoming these barriers to adoption?
@terrence_kelleman Hey Terrence,
That's a great question.
It might seem a bit surprising, but we really think that updates like Siri on the iPhone are going to be game-changers for getting everyone to communicate with AI by voice.
I mean, using voice interaction feels like a natural next step. Just 1.5 years ago, it was hard to imagine that we would all be chatting with AI, but now it's become the norm.
I believe that talking is much easier than typing. One of our main challenges now is making sure that the Agent sounds natural and is really helpful. It’s all about creating smooth conversation flows and knowledge bases that guide users smoothly toward making a purchase.
So, we are pretty optimistic about our product.
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@arman_rocket it's funny now to think that the first cell phones had little keypads on them and yet now we've come to accept it as totally normal that a phone is just a screen
I think the leap to experiencing websites through audio will still need some encouragement but it's such a more intuitive way to interact that eventually it will become the precident for sites
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Congrats on the launch! Speek AI sounds like a game-changer for enhancing user experience. How do you plan to integrate it with popular CRMs and help businesses scale their operations?
@ihuzaifashoukat
Thank you! We're really excited about what Speek can do to improve user experiences.
We’re currently working on several integrations with support services like Intercom and CRMs, which will help agent access product and user info to provide a more personalized experience. Our main goal is to make the installation process as smooth as possible.
Congrats on the launch of Speek! 🎉 The concept of a friendly, visually guided AI assistant is a fantastic way to make websites more user-friendly. The moving mouse pointer and voice support add such a personal touch, making it feel like a real guide is helping you along. Speek seems perfect for SaaS, e-commerce, and other industries where clear navigation can really improve user experience and reduce support needs. Excited to see how Speek enhances digital interactions and simplifies user journeys! 👏🌐
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