SnoopReport

Instagram activity tracker- see anyone's likes and follows

3.8•18 reviews•

33 followers

Instagram activity tracker- see anyone's likes and follows

3.8•18 reviews•

33 followers

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Social media management tools

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Activity tracking

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User research

Track any # of public Instagram accounts. Data we provide serves as an unprecedented source of user behaviour insights allowing building better communication strategies for individuals and businesses. Daily reports available. Please see report examples. >>>

SnoopReport Reviews

The community submitted 18 reviews to tell us what they like about SnoopReport, what SnoopReport can do better, and more.

3.8

Based on 18 reviews

Review SnoopReport?

Reviewers say SnoopReport can be useful for tracking activity on public Instagram accounts, especially to see likes, new followings, hashtag patterns, and interest summaries for competitors, celebrities, friends, or even parenting use. Users often praise its simple reports and the value of past activity data. Founders of Nora and StockAlgos.com - Leaderboard echo those use cases. But several users report major reliability problems: empty or partial reports, missed activity, limits around private or larger accounts, and poor customer support.

+13

Summarized with AI

Pros

business insights (3)

retrospective data (2)

Pros

Cons

Reviews

All Reviews

Most Informative

•1 review

Thу tool that stands out in the market precisely by providing qualitative, rather than quantitative, analytics. With the help of data about liked hashtags and posts of followed users, you can gather valuable insights for both your business profile and the niche as a whole.

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2 views3yr ago

•1 review

Didn't track ANY activity for a full week even though I know the user was very active that week. I emailed support and they didn't reply

What needs improvement

poor customer support (1)inaccurate data (1)

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1 view1yr ago

SnoopReport

UPD: You did in fact contact our support and we did issue you the refund even though our investigation took about 24 hours from the time of complaint and the findings were: there's no evidence account was active. How fast did you expect the reply and refund to be in that case?

Dear Harong,

Something does not add up here. Okay, there might be no activity on the account we track, so we won't capture anything. It's also true, we can only capture a portion of the total activity. Typically, this is between 5% and 75%, depending on the account's behavior and privacy settings. Yet, normally it's something on the higher end of the range and if it's hundreds of likes a week then report will very likely contain a good portion of those.

How do you know the user was "very active"?

Would you mind to share username here so we can publicly address the issue?

Additionally, support average response time is now way less than 12 hours, in most cases is less than an hour. Could you specify details when you contacted us?

Please email support@snoopreport.com with your account details, and we will prioritize your case.

If you feel that the service did not meet your needs, we are more than willing to offer you a refund.

Report

1yr ago

•1 review

Doesn't function correctly. Doesn't display full reports. Some reports are completely empty when there was definitely activity. Zero responses from customer service.

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3yr ago

SnoopReport

Hi Julian, Thank you for your feedback. We do not see any support requests or disputes initiated by “Julian” or even “Juliana” in May or June 2023 via phone, email or through payment processor/bank. Could you please tell me more at an (@) snoopreport.com and I will personally take a look at your case. Could you please tell me what you meant by “Does not display full reports? Real time report examples are available at our website, our customers are getting exactly the same reports for accounts they track, it’s as full as it gets, did you expected something else? How do you know that “there was definitely activity”? Please read FAQ and Terms and Conditions carefully, we explained target success rate there so our customers can have a right expectations. Anyways, if you feel uncomfortable about any of your payments, please contact our support at support (_at_) snoopreport.com and we will refund such payments and cancel your subscriptions. We honor most of such requests.

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3yr ago

used SnoopReport to build Leaderboard

•1 review

What's great

As a small content creator I use this tool every once in a while to get some new content ideas for my Instagram page. I just get the reports from some of my follower's public pages, check what they like and try to deliver something similar with my next reel. Never been easier than this.

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13 views12mo ago

Dryfta

•5 reviews

What's great

Nice tool. Helps me see what others like. Don't need to install any apps or give any Instagram accounts permissions.

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2 views11mo ago

•1 review

Didn't track ANY activity for a full week even though I know the user was very active that week. I emailed support and they just said "as we can see the service did not track actions made by the monitored user", and won't reply to my emails any further. Don't waste your money.

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3yr ago

SnoopReport

Dear Natalie, We are sorry that you are dissatisfied with Snoopreport and our support team response time. In fact we had a mail server misconfigured for 2 days and no outgoing mail was delivered in that timeframe, one of those never delivered emails was our reply to you, it's totally unacceptable and we apologize for that. All emails from those days are now delivered and we basically issued full refunds, all money spent on Snoopreport, for everyone affected including you as a compensation. Hope that it satisfactory. As far as partial/empty report issue: we investigated the case, relaunched likes collecting process several times and found that person of interest was in fact barely active yet 3 other weekly reports have some likes in them, please take a look. As a reminder (Terms of Service) We can track most Instagram likes and follows, but we do not guarantee we track them all. You will see about 5%-75% of actions performed by public Instagram accounts in your report. Primarily likes delivered to big accounts with dozens of thousands likes per post and more will not be included in the report due to technical limitations yet those likes are of less value to our users anyways. Likes to private accounts posts are never shown to public as well (Terms of Service and Privacy Policy). We did not hear back from you, please check your emails and reply if you have a chance. We asked you to please provide the list of likes performed by the account in the mentioned period so we can investigate how we missed those and improve service for you and other users. Thank you for your time and we apologize for no response one more time That you for being our customer, Snoopreport team

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3yr ago

1 2

Dear Harong,

How do you know the user was "very active"?

Would you mind to share username here so we can publicly address the issue?

Additionally, support average response time is now way less than 12 hours, in most cases is less than an hour. Could you specify details when you contacted us?

Please email support@snoopreport.com with your account details, and we will prioritize your case.

If you feel that the service did not meet your needs, we are more than willing to offer you a refund.