Snoooz is an AI email automation platform for busy professionals and teams. It drafts and sends replies, routes messages, follows up, and escalates sensitive cases using your approved knowledge and connected business systems. Connect Gmail, Outlook, or any IMAP/SMTP mailbox, start in review mode, and move trusted workflows to autopilot when ready.
@kabir_haynes Great question! We've conducted extensive testing on the model specifically for sentiment analysis. Presently, we offer support for sentiment analysis in the following languages: Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese (Brazilian & Continental), Spanish, Thai, Turkish, and Vietnamese.
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Does Snoooz provide support for non-email communication channels like chat or SMS?
@david_strc Hi David, that's an excellent point! Currently, we don't have that capability. However, our launch aims to gather user feedback, and we're planning to expand our channels by integrating with Twilio, providing voice, SMS, and WhatsApp support. We'd love to learn more about your needs. Could you please email me at victoria@snoooz.ai so we can better understand your use case?
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How secure is the data handling in Snoooz, especially with sensitive customer information?
@sania_mary Hi Sania, that's a great point. Just to clarify, we do not store any emails or retain any passwords to your inbox. Our system functions by receiving notifications when you receive an email, allowing us to send personalized responses.
We've undergone an external audit, conducted and approved by Google. Additionally, we've engaged Sprinto to assist us in achieving SOC2 and GDPR compliance.
@praveen_singh21 Thank you, Praveen! We've been fortunate to have you as one of our early adopters. Your assistance has been instrumental as we plan for Snoooz's future.
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