Snoooz is an Out-of-Office (OOO) assistant that lets you send personalized OOO messages, and automatically copy backups on urgent conversations, ensuring nothing slips through the cracks.
@sania_mary Hi Sania, that's a great point. Just to clarify, we do not store any emails or retain any passwords to your inbox. Our system functions by receiving notifications when you receive an email, allowing us to send personalized responses.
We've undergone an external audit, conducted and approved by Google. Additionally, we've engaged Sprinto to assist us in achieving SOC2 and GDPR compliance.
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Congratulations on launching Snoooz! It's great to see innovative solutions in email management.
@sentry_co Haha, excellent point, Andre! I've been living like a nomad for quite a while and working remotely, so I completely understand. In the near future, we're planning to introduce a daily auto-responder that can be activated after office hours, enabling people to achieve a better work-life balance.
@farokh_shahabi Thank you so much, Farokh! Appreciate the support from the master!
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Very happy to see this launching during the holiday season. It not only helps you value your time off, but it also helps ensure that leads do not go cold.
@davisnz Thanks so much, Davis! Yes, we're eager for feedback because we don't want to tackle this problem in isolation :) Please sign up and share your feedback. If you require assistance signing up or with onboarding, feel free to book a free onboarding call with our CSM team using the below link:
https://calendly.com/snoooz/onbo...
With holiday season approaching is it important to think about how to handle email inquiries during vacations.
Standard out of office email send the same reply to everyone, snoooz.ai allow you to go one step further:
- root email to your backups person
- personalise response base on the sender (SaleForce integration allow to handle differently big accounts)
This is a really useful tool to maintain good customer service during the holiday period.
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