SnagRelay
Collect User Feedback. Send It Straight to Your Tracker.
2 followers
Collect User Feedback. Send It Straight to Your Tracker.
2 followers
Clients, testers, and users click the widget, point at the issue, and hit send — no account needed. SnagRelay captures the screenshot, session replay, console logs, network data, and writes repro steps automatically. The complete ticket lands in Jira, Linear, GitHub, Trello, or 15+ other tools — with priority scored, duplicates detected, and assignee routed. No separate board. No back-and-forth. Add one script tag, connect your tracker with OAuth, and you're live in under 5 minutes. From $5/mo.
Hey Product Hunt!
I built SnagRelay because I kept living the same loop — a client says "something's broken," I ask for a screenshot, then the browser, then steps to reproduce. Too much back-and-forth before you even have a usable ticket.
SnagRelay kills that loop. Your clients and testers click the widget, point at the issue, and hit send. They don't need an account. They don't need training. They just describe what's wrong.
Behind the scenes, SnagRelay grabs the HD screenshot, tracks every click into auto-generated repro steps, records a full session replay, and attaches console logs, network requests, and stack traces. The complete ticket lands directly in Jira, Linear, GitHub, Trello — wherever your team already works.
No separate feedback board. No data in two places. No context switching.
A few things that make it different from alternatives:
Repro steps write themselves — every click is tracked automatically
Session replay — watch exactly what the user did, error moment highlighted on the timeline
Duplicate detection by meaning — catches dupes before they hit your backlog
Your tracker, your data — we're a capture tool, not another issue tracker
2-minute setup — one script tag + OAuth, no DevOps
Up to 5x more affordable than enterprise alternatives
Plans start at $5/mo. Free 14-day trial, no credit card required.
Would love to hear — what's the most frustrating part of collecting bug reports on your team?