Smart FAQs helps you turn FAQs into instant answers with a customizable FAQ widget builder powered by AI search and chatbot support — all based solely on the knowledge you provide. It includes bulk CSV imports, manual FAQ creation, internal knowledge base support, tag-based filtering, customizable themes, custom CSS styling, and a Shopify app with app blocks and embeds for quick setup.

ElevenAgents by ElevenLabs — Scale conversations without scaling your team

Scale conversations without scaling your team

Hey everyone — excited to launch Smart FAQs here. We built Smart FAQs because we kept running into the same issue: most FAQ and support tools felt either too rigid or overly dependent on AI, making finding answers unreliable. Smart FAQs helps you turn your FAQs and knowledge base into instant answers through an FAQ widget with AI search, and chatbot support — all powered only by the content you provide. It works with almost all website hosting platforms and supports internal team knowledge, Shopify integration, and simple setup with customizations to match your brand. We also have an internal tool that lets teams quickly find answers in their knowledge base without needing to embed a widget or chatbot on their site. Happy to answer any questions, and I’d really love your feedback!

@ben_caleb The Shopify app blocks and embeds are a nice touch. For ecommerce stores, can Smart FAQs filter answers by product/page context, or is it mainly tag-based across the whole FAQ set?

I have heard that many companies are trying to bet on their FAQs for readability and LLM results. This seems to be a tool that supports that. Good timing :)

ElevenAgents by ElevenLabs — Scale conversations without scaling your team

Scale conversations without scaling your team

@ben_caleb The Shopify app blocks and embeds are a nice touch. For ecommerce stores, can Smart FAQs filter answers by product/page context, or is it mainly tag-based across the whole FAQ set?

I have heard that many companies are trying to bet on their FAQs for readability and LLM results. This seems to be a tool that supports that. Good timing :)

Smart FAQs

Smarter AI answers from your own content + customer context

Smarter AI answers from your own content + customer context