We ve been struggling to actually see the feedback users leave emails, forms, random messages all over the place.
So we built Retour, and every submission comes straight to Slack with full context ratings, notes plus AI-generated summaries to make sense of it quickly.
Teams at PwC, Vercel, Supabase are using it to act on feedback instantly instead of chasing it.
Curious how do you all collect user feedback in Slack?