ServiceAgent is a Call Answering AI Agent built specifically for home service businesses. Trained on industry-specific data, conversations to book appointments, handle customer inquiries, and capturing every lead 24/7 while your team focuses on customers.
ServiceAgent
@sharmag88 This is a fantastic solution for home service businesses, 24/7 AI answering calls, industry-specific training, and capturing every lead is a game-changer. I can see how this would save time and improve efficiency!
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Excited to see what’s next for you :)
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Mavlon
This is great. I think this will drastically reduce the overhead cost and make business operations smoother. Though there are other solutions in the market but I think having verticalised product only for service industry is a game changer.
One question - How are you making sure that AI does not hallucinate and doesn't replies anything off topic?
This could really help with burnout in small teams. Great launch! Do you offer analytics or reporting beyond call summaries, like lead conversion rates or call trends as well?
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@divyanshu2609 @sharmag88Your focus on industry-specific emergencies is compelling! If a panicked customer calls about a ‘weird smell’ near their furnace but doesn’t explicitly say ‘gas leak,’ how does the AI gauge urgency? Can it recognize indirect red flags (like tone or slang) and escalate appropriately, or does it rely on businesses to manually define what phrases trigger emergency protocols?
Really interesting!
Some questions
1. Can we add human voice nuances like an emphasis on certain words, occasional filler words, etc to the AI voice?
2. What happens when the AI doesn't have answer to the question?
3. Is there any possibility of hallucination ?
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