rfrd

Personalized videos for an enhanced customer journey

516 followers

Personalized videos for an enhanced customer journey

516 followers

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Customer support tools

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Lead generation software

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Video hosting platforms

Rfrd generates more qualified leads, shortens sales cycles, and improves product adoption by optimizing video across the entire customer journey. Display personalized video playlists to each viewer based on who they are and what they need.

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Launch tags:Sales•Marketing•SaaS

Launch Team

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rfrd

Maker

We built rfrd because we needed it at our last company. Our best leads came from our testimonial and product explainer videos, our best deals watched case study and onboarding videos, and our best customers watched best practice videos to get more value. We needed a better way to collect, display, and optimize video across the customer journey. rfrd uses contextual data to put the right video, in front of the right person, at the right time along the customer journey. This helps consumers make better decisions faster and improves KPIs for businesses. We're excited to show the world a better way to use video!

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4yr ago

@guestbrew Congrats on the launch I also need videos to add in my website thanks for this.

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4yr ago

rfrd

Maker

@jessicalamma Thanks Jessica - we really appreciate your support!

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4yr ago

rfrd

Maker

@hashi_khan Thank you! Let me know if you want to chat about the types of videos that can drive your goals. rfrd has tools to help you capture testimonial videos from your biggest fans and record product videos. Even if we're not the right fit, I'm happy to help in any way that I can. Feel free to connect with me on Linkedin or shoot me an email: alex@rfrd.io

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4yr ago

@jessicalamma @guestbrew 🥰

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4yr ago

@guestbrew excited for you guys!

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4yr ago

Collato

The idea looks amazing. Congrats guys on the launch! Just a quick question from my side, is it possible to tag the setup code through Google Tag Manager as I believe that you could conquer more non-tech users like marketers or sales people. And if the customer declines the cookies, does the software still track them?

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4yr ago

rfrd

Maker

@huy_doan_quang Great questions! Happy to dive-in with you 1:1, but here's some quick answers: You can add us through Google Tag Manager! It's perfect for adding a programmatic video playlist to your marketing site and landing pages. Our viewer insights are based on the IP address, cookies, and some additional device-level identifiers, so we can still identify viewers if they've declined cookies. Once there's a conversion event (lead capture, demo scheduled, free trial sign-up, etc.), we can append all of the previous viewer data to that contact record in your CRM / marketing automation platform. Connect with me on Linkedin or shoot me an email if you'd like to schedule a time to chat: alex@rfrd.io

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4yr ago

6000 thoughts

Congrats on the launch @guestbrew Have you seen the same lift in consumer SaaS apps during the customer journey? Looks very promising

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4yr ago

rfrd

Maker

@rishi_kar Good question - We started out in B2B because we needed something like it at our last start-up, but we're actively looking to test performance with consumer SaaS apps and other B2C companies. If you (or someone you know) would like to use our product for free and give us insight into the improvement you see in KPIs across your customer journey, shoot me an email: alex@rfrd.io

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4yr ago

6000 thoughts

@guestbrew sure will try to integrate this

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4yr ago

Aurascope

Hunter

Kind of like how Amazon ratings help buy products, and reviews help you pick a restaurant, rfrd helps you capture testimonials that you embed on your site, to make more sales. It literally is videos for every stage of your customer journey - providing more value and insights for your audience. Congrats to the team for building an awesome product. Check out the demo, and let it help you drive more revenue!

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4yr ago

Purrfect UTM Builder by Stack Moxie

I must admit ... I'm a beta customer of Rfrd. The tech is amazing and the crazy little live widget is soooooo amazing. It is beyond easier than anything we've done in the past.

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4yr ago

rfrd

Maker

@m_h_lines Thanks for the support MH!

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4yr ago

I can honestly say this product and this team behind it are INCREDIBLE. I'm super pumped for this PH launch - thank you all for what you have done for our community and product teams! If you haven't looked seriously at how rfrd is changing the game for video across your customer journey, then you seriuosly need to now! Nice work @guestbrew !

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4yr ago

rfrd

Maker

@marketingops_pros Thank Mike! I really appreciate all of the support from you and the MO Pros community today!

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4yr ago

What a great way for PLG companies to put the voice of their customers front and center! Great work team!

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4yr ago

rfrd

Maker

@cody_mccarthy Absolutely! Adding programmatic video playlists into your solution drives product led growth, improves customer retention, and shortens TTV. Happy to chat about the best video types to drive PLG if you have any questions: alex@rfrd.io

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4yr ago

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