Resubscribe

Resubscribe

Conversion & churn user feedback for B2C

384 followers

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Find out why your users aren't converting or why they're churning. Run in-app user conversations with AI at key touch points.
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Launch tags:Customer Communication•SaaS
Launch Team / Built With
Intercom
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What do you think? …

Henry Zhang
This sounds super cool and useful! It seems like just the bridge that users and creators need. Congrats to @shashank_sanjay and the team!
Shashank Sanjay
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Maker
@henry_zhang9 Thanks for taking the time to check us out bud!
Natalia Cebotari
Osmos
Hi Resubscribe time! Great job! Could you share some cases of your users? How things changed for them? How active where subscribers to answer, did they engage?
Cameron Napoli
Maker
@natalia_cebotari_osmos Hey Natalia! Happy to share. We've conducted 9000+ user conversations, and here's what we've seen: - Engagement rates up to 19% (customers self-report 1-4% engagement rates with surveys) - Customers see 3-10x the amount of data compared to traditional surveys We're working on gathering more metrics, and right now we're seeing a variety of issues uncovered from our tool's qualitative data: - Discovering new user segments or sub-segments - Finding UX issues or bugs - Identifying how someone experienced your aha moment - Identifying how the user believes your app is positioned (based on the marketing/onboarding they've seen up to that point in time)
Star Boat
This is an awesome tool! User insights are crucial for any product's growth. I love the idea of using AI to make users feel heard—it's about time we listen more! Kudos to @shashank_sanjay and the team for this launch. Can't wait to integrate Resubscribe into our toolkit and boost our user engagement! 🚀
Cameron Napoli
Maker
@shashank_sanjay @star_boat Appreciate it! :) Listening to users is key, so we're stoked to be able to help founders and makers do more of it. Lemme know if there's anything I can help with in your set up process
Shashank Sanjay
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Maker
@star_boat thanks for the feedback! With 7 SDKs (and more coming soon) integration takes less than 10 minutes! Let us know if you have any issues or questions. We're here to support!
Wez Pyke
Congrats on the launch @cameron_napoli, good luck!
Cameron Napoli
Maker
@wezpyke Thanks for the support Wez!! Will certainly need luck - but people like you are what make it really happen :)
Shashank Sanjay
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Maker
@cameron_napoli @wezpyke thanks for taking the time to support!
Roger
It's hugely important to understand what customers are thinking and how they perceive an app. This seems like a scalable way to to get insights from users, without needing to have a conversation with every user.
Cameron Napoli
Maker
@skirodge Totally is. YC says "write code and talk to users", and we've seen many founders & makers struggle with the latter.
Shashank Sanjay
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Maker
@skirodge thanks for taking the time to share you feedback! Happy our messaging is clear - that's exactly what we wanted to achieve when we built this!
Clark
Congrats on the launch! Love the idea and the integrations at key moments. Great work!
Jack Michalak
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Maker
@notacleric Thanks for the support, Clark!
Shashank Sanjay
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Maker
@notacleric thanks for the feedback!
Alexey Kramin
I was lucky enough to have a call with one of the founders, where I was shown a live demo. It's mind-blowing! This is an amazing solution for collecting feedback and reducing churn rate. And I love the penguin logo in the demo. 😉
Shashank Sanjay
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Maker
@alexey_kramin big shout out to our first customer, Jason @ Umiapp.co! They have a great logo ;) Thanks for the kind words, Alexey. Did you get a chance to try our new onboarding wizard? The idea was to take that demo you saw, but allow all customers to see a sample conversation with their business context. Should take under 40 seconds to get through it, and it's free
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