Question Base

@nancy_autonomous Great questions! People remain in control of their content. So the AI detects that there is a useful link in a post and generates a helpful draft - kind of "Hey, I found this link to the new brand colors i this thread. Do you want to save it for later?" The person who shared the information can click save and next time someone asks this question, the bot will respond automatically with your verified answer - "Hey, this is what Jane saved about this topic 2 weeks ago..." The integrations with other tools like Notion etc. work in a way where you can say which docs you want to have the AI to look up answers from and then it will automatically check for information there, as well and relate in Slack when someone asks a question.

@federico_ken_kawashima Spot on! Thanks, Kawa! 👏

@federico_ken_kawashima Exactly!

@mitko_ivanov1 YES, let's get you to success and turn this 70 pages of documentation into answers right there where your team works in Slack!

@mitko_ivanov1 keep up the great work! It takes time to build good habits 👏👏

@lyudmila_popova Hi, thanks for the good question! It can be configured to work with the language of your team. You just need to ping us about it. We have clients in Danish, Bulgarian, Czech and more.

@lyudmila_popova really good question. It works with 100+ languages. You can even ask your question in Bulgarian and it will pull out the saved answer in English.

@sakshi_12 thanks for the support! We're big fans of Hexus and so glad we met Sham!

@sakshi_12 thank you! What’s your knowledge tool stack?

@yanatornoe @ashitvora good question Ashit. You can set permissions to which members from your team should have editor rights. Meaning who can save info and edit it. We currently do this per customer basis, and have the feature on the roadmap.

@vietpham This is a super good question. It really depends on the data of your company inside Notion and Zendesk. The bot is very versatile and can be instructed to: - Use specific docs & folders to browse through and generate an answer with references - Simply reference the user to the specific document when they ask in Slack