ProProfs Live Chat Software

ProProfs Live Chat Software

Increase leads, improve sales, and boost brand loyalty
16reviews
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What do people think of ProProfs Live Chat Software?

The community submitted 16 reviews to tell us what they like about ProProfs Live Chat Software, what ProProfs Live Chat Software can do better, and more.
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5/5All time (11 reviews)
5/5
Recently (1 review)

16 Reviews
Mandeep Singh Saini

Marketing

1 review
ProProfs Chat is a savior for our team, offering an intuitive interface and robust features. The live chat functionality and AI chatbots have helped us improve our customer support efforts. The intelligent chat routing ensures queries are directed to the right team member, minimizing response time. Responsive customer support ensures any issues are promptly addressed. ProProfs Chat's integration capabilities make it a must-have for businesses seeking a user-friendly and intelligent communication solution. Highly recommended!
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Angela White
Ed-tech enthusiast
2 reviews
ProProfs Chat offers many features that can help improve your brand image. By allowing you to deliver personalized messages to website visitors, it can help you create a more positive impression on potential customers. This can be especially effective if you use ProProfs Chat to provide personalized support and assistance to visitors who have specific questions or concerns. By making an effort to personalize your interactions with website visitors, you can show them that you value their business and are willing to go the extra mile to help them. This can help improve your brand image and build customer loyalty.
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Neha Bansal
@neha_bansal3
2 reviews
ProProfs Chat has been a lifesaver for our customer support team. The software is easy to set up and use, and the integration with our website was seamless. Our customers are impressed with the quick and helpful responses they receive through the chat feature.
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Paras punia
Paras
2 reviews
We have had a good experience with ProProfs Chat, and their team has helped us every step of the way. The software is easy to use and great for businesses of all sizes. We highly recommend ProProfs Chat to anyone who needs a strong tool for customer service.
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neha bansal
@neha_bansal4
1 review
ProProfs Chat was easy to set up and has proven to be a reliable tool for delivering exceptional customer support experiences. Thanks to its in-depth reporting module, we can stay updated with our performance at all times.
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Aditi Arora
@aditi_arora5
1 review
Verified
We have been using ProProfs Live Chat Software for some time now, and it has become an integral part of our customer service strategy. The software's proactive chat invitations feature allows us to engage with visitors and offer assistance proactively. This has resulted in increased conversions and improved customer satisfaction. The chat history and transcripts feature enables us to review previous conversations and provide better support in subsequent interactions. Overall, ProProfs Live Chat Software has proven to be a valuable asset in our customer support arsenal.
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Mukul Singh
@digital_mukul
1 review
Verified
ProProfs Live Chat Software has greatly improved our customer service experience. The software's intuitive design and easy setup process allowed us to get started quickly. The real-time chat feature has been instrumental in resolving customer inquiries promptly, leading to higher customer satisfaction rates. The robust reporting and analytics tools provided by ProProfs allow us to track important metrics and gain insights into customer behavior. We highly recommend ProProfs Live Chat Software to any business seeking to enhance their customer support capabilities.
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Shrishti Singh
I am employee of Thinkbiz
1 review
We have been using ProProfs Live Chat Software for some time now, and it has become an integral part of our customer service strategy. The software's proactive chat invitations feature allows us to engage with visitors and offer assistance proactively. This has resulted in increased conversions and improved customer satisfaction. The chat history and transcripts feature enables us to review previous conversations and provide better support in subsequent interactions. Overall, ProProfs Live Chat Software has proven to be a valuable asset in our customer support arsenal.
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Anushka singh
I am blogger
1 review
I've been using ProProfs Chat for a couple of months now, and it has exceeded my expectations. The user interface is simple and easy to navigate, and the chatbot feature has been a game-changer for my customer support team. Overall, I highly recommend ProProfs Chat for businesses looking to improve their online communication and customer experience.
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Harsh Singla
Digital Marketing Enthusiast
1 review
ProProfs Chat provides many ways to generate leads and qualify them. As a result, our marketing teams swear by this tool.
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