We have been using ProProfs Live Chat Software for some time now, and it has become an integral part of our customer service strategy. The software's proactive chat invitations feature allows us to engage with visitors and offer assistance proactively. This has resulted in increased conversions and improved customer satisfaction. The chat history and transcripts feature enables us to review previous conversations and provide better support in subsequent interactions. Overall, ProProfs Live Chat Software has proven to be a valuable asset in our customer support arsenal.
What's great
proactive chat invitations (2)chat history and transcripts (2)
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