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ProhostAI – all‑in‑one AI assistant for guest messaging, maintenance, cleanings, upsells & guidebooks so vacation rental hosts can scale stress‑free. Available on web, iOS and Android for hosts on Airbnb, Hostaway, Guesty, Hospitable and OwnerRez.
ProhostAI
Hey Product Hunt! I’m Bill, CEO of ProhostAI. Excited to share what we’ve been building over the past year.
My co-founder and I own and manage 15 properties, have hosted thousands of guests, and maintain a 4.99 guest rating. After 5+ years of hosting and a decade in tech (including at Airbnb), we built the automations we always wished existed.
✨ What is ProhostAI?
ProhostAI is the only all-in-one AI assistant for hosts—combining what usually takes 5+ tools into a single app:
💬 Automated guest messaging
🛠️ Maintenance ticketing
🧽 Cleaning scheduling
💰 AI-powered upsells
📗 Guest guidebooks
📝 AI guest reviews
and much more, all in one app.
Why it matters
Hosting can be chaotic. Our automations bring order, free up your time, and help you scale profitably—whether you manage 1 property or 300+.
What sets us apart
✅ Native iOS & Android apps plus a desktop web app
✅ Official Airbnb integration & partnership
✅ Integrates with Airbnb, Hostaway, Hospitable, Guesty, and OwnerRez
✅ Backed by Y Combinator & Pear VC
✅ Built by real hosts + engineers from Airbnb, Dropbox, Harvard & Yale
We’re obsessed with hospitality, design, and AI—and we’re here to help hosts grow with less stress and more profit. 🌟
Would love your feedback, support, and questions—excited to be here with the PH community!
As a special Product Hunt exclusive, we’re giving the PH community $50 credit — valid until Nov 30th.
👉 Use code PH2025 when you sign up.
ScaryStories Live
@bulam Congrats, smart utility for hosts. How does ProhostAI handle edge‑case guest messages and multi‑property ops—rate changes, overbookings, escalations—and can teams set brand‑safe playbooks so AI replies stay on‑tone while honoring house rules and RBAC?
ProhostAI
@tonyabracadabra thank you! Great questions! Here’s how we handle those cases:
Edge cases: The AI automatically creates memories on how to handle various cases. It creates a lot of memories like “When X happens do this”. It also reviews and consolidated its memories and creates very nuanced memories on how different cases should be handled.
Multi property ops: The AI creates memories that apply across all listings and sub-groups of listings so it’s able to learn multi property SOPs, like cross selling properties. It generally is able to learn most SOPs hosts have organically.
Escalations: Each AI response has a confidence score based on factuality and supporting evidence. If the confidence score is below 90% it gets escalated to the user for review.
Brand tone: Yes, the AI learns very nuanced brand tone and communication memories on how to communicate guests!
RBAC: We do have quite granular permission system by feature and listing. We provide the AI a lot of guidelines on how and what information can be used and each host account then further refines those policies with the automatically generated memories.
@bulam Congrats, this is a really smart tool for hosts. Can ProhostAI set brand-consistent response playbooks to ensure the AI replies stay on-tone?
ProhostAI
@jack_chenglp Yes we learn brand voice automatically based on past messages and how the user is replying to guests!
@bulam Thanks! That’s an excellent mechanism — I hope it’s smart enough.
Agnes AI
I have to say combining guest messaging, cleaning schedules, and AI upsells in one app is absolutely awesome—juggling multiple platforms always made hosting so stressful for me. Is the upsell feature customizable for different guest profiles?
ProhostAI
@cruise_chen we are working on personalization for the upsells! It’s a great idea and perfect use case for the AI! We already extract AI notes for each guest about special occasions, trip members etc so it will be easy to layer in!
erxes Inc
ProhostAI
@mendorshikh Thank you!!! 🙏🙏🙏
ProhostAI
@je_suis_yaroslav Thank you! 🙏 Our users get much better communication ratings including on accuracy from guests after starting to use Prohost! 😄 haha
Congrats on the YC backing! As a suggestion - have you considered adding a feature that analyzes guest reviews (both your property's and competitors') to automatically identify common complaints or trending amenity requests in your area? This could help hosts make data-driven decisions about property upgrades and service improvements. Would be awesome for staying competitive!
This would be really useful for property managers coordinating with cleaning teams and maintenance. Does your task assignment system work with external contractors who don't have ProhostAI accounts, or does everyone need to be in-platform?
Huge congratulations to @bulam and ProhostAI on their Product Hunt launch, the first ever Mongolian startup backed by Y Combinator.
This milestone marks a new chapter for our ecosystem and all Mongolians are rooting for your success!
ProhostAI
@uundaa Thank you!🙏🙏🙏