Otter Assist: Human customer support for SaaS & E-commerce

👋 Hey Product Hunt fam!
I’m Luke, the co-founder behind Otter Assist, and I’m super excited to be launching today

🦦 What’s Otter Assist?
Otter Assist is a dedicated human customer support service for your online business.
Instead of drowning in support tickets or relying on impersonal AI bots, you get a real, experienced team to handle your daily emails, fast, on-brand, and completely authentic.

💡 Why I built it
Honestly… customer support was taking over my life. I love building products, but I found myself spending hours every day just clearing out my inbox. I tried using AI bots, but they felt cold and impersonal. I realized that to really grow, I needed to get out of the weeds without sacrificing the human touch my customers loved. We built Otter Assist to give founders their time back. So you can focus on building instead of answering the same tickets over and over.

🚀 Why try it?
⚡️ Fast 24-hour response times (your inbox stays at zero)
🤝 Real humans, absolutely no bots (genuine connection with your customers)
📈 Perfect for founders who need to reclaim their time & focus on growth
🛠️ Works seamlessly as an extension of your team, matching your brand voice perfectly
🙌 Join me on this journey

I’d love for you to check out Otter Assist, see how much time you could save, and share your thoughts. Every comment, suggestion, and upvote helps us serve founders better.

Check out our plans and say hello – we’d love to talk.
Email us 📨 hello@otterassist.com