Launching today
OperonITSM
Freshdesk alternative. Self-hosted. One flat annual fee.
3 followers
Freshdesk alternative. Self-hosted. One flat annual fee.
3 followers
Most ITSM tools charge per agent. Add HR, Facilities or Operations and suddenly you're paying for 40 seats instead of 10. OperonITSM flips that — one flat £1,000/year covers your whole organisation, unlimited users. Self-hosted, so your data never leaves your infrastructure. Six modules: Help Desk, Change Management with CAB, Project Management, Problem Management, Systems Inventory and Service Catalogue. ITIL-aligned. No cloud. No vendor lock-in.
Hey Product Hunt! 👋
I built OperonITSM after watching IT teams get priced out of decent tooling. The maths never adds up - you buy 10 Freshdesk seats for IT, then HR wants a queue, Facilities wants change management, and suddenly you're paying for 50 agents you didn't budget for. Most teams just go back to email.
OperonITSM fixes that with one flat £1,000/year licence - your whole organisation, unlimited users, running on your own server.
Six modules out of the box: Help Desk, Change Management with full CAB workflow, Project Management, Problem Management, Systems Inventory and Service Catalogue. ITIL-aligned, self-hosted, no cloud dependency.
Happy to answer anything - server requirements, how the CAB workflow works, the pricing model, anything. Would love to know if the per-agent pricing problem resonates with anyone here. Live demo available at operonitsm.co.uk 🙏