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OperonITSM

OperonITSM

Freshdesk alternative. Self-hosted. One flat annual fee.

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Most ITSM tools charge per agent. Add HR, Facilities or Operations and suddenly you're paying for 40 seats instead of 10. OperonITSM flips that — one flat £1,000/year covers your whole organisation, unlimited users. Self-hosted, so your data never leaves your infrastructure. Six modules: Help Desk, Change Management with CAB, Project Management, Problem Management, Systems Inventory and Service Catalogue. ITIL-aligned. No cloud. No vendor lock-in.

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