Ross Higgins

Ross Higgins

Making ITSM affordable for every team

Badges

Tastemaker
Tastemaker
Gone streaking
Gone streaking

Maker History

  • OperonITSM
    OperonITSMFreshdesk alternative. Self-hosted. One flat annual fee.
    May 2026
  • 🎉
    Joined Product HuntMay 21st, 2026

Forums

Ross Higgins

1d ago

OperonITSM - Freshdesk alternative. Self-hosted. One flat annual fee.

Most ITSM tools charge per agent. Add HR, Facilities or Operations and suddenly you're paying for 40 seats instead of 10. OperonITSM flips that — one flat £1,000/year covers your whole organisation, unlimited users. Self-hosted, so your data never leaves your infrastructure. Six modules: Help Desk, Change Management with CAB, Project Management, Problem Management, Systems Inventory and Service Catalogue. ITIL-aligned. No cloud. No vendor lock-in.
View more