What do people think of NorthOne Business Banking?
The community submitted 126 reviews to tell us what they like about NorthOne Business Banking, what NorthOne Business Banking can do better, and more.
Use NorthOne Business Banking?
Stay away - they will close your account for no reason, and then keep your $. I sent $10,000 ACH out of the account, next day they closed my account & they canceled the ACH that was sent a day early. This is the excuse they gave me: "The Money has been returned to your account on our end regarding that transaction as the transaction didn't go through. On our end, it looks like the transaction didn't go through for insufficient funds. That being said, I do see that funds were present in the account at the time of it being sent." So I am stuck without being able to pay my vendor, and now need to wait 30 days to receive "check" in the mail - even though all reviews say that checks cannot be cashed. Run away.
Negative company mission
DON’T OPEN ACCOUNT WITH THIS BANK: THEY HAVE SEIZED AND REFUSED TO SEND THE BALANCE MONEY I HAVE IN MY ACCOUNT AFTER PROMISING THEY WILL SEND IT FOR SEVERAL MONTHS NOW. 0 Star Review: Someone sent money to pay for one of the cars I was selling. NorthOne seized the money, blocked my account, and asked for so many documents including ID cards from both me and the sender and a selfie of us holding our IDs to our face. It was humiliating but we took the selfies anyways and sent everything they asked for including all documents about the transaction. Yet they closed the account after being so rude and unprofessional in their messages to me. They then said they will email my balance money in the account to me, but it’s been months now and I still haven’t gotten my $3,000 in my account. I need that money desperately and there’s no way I can reach them. This is the worst experience I’ve had with any company.
Weak customer support
Just Stay away from NorthOne. Was having trouble with transferring funds in. I told them that you cost me business because I was not able to fund my account, they suspended my account and now my remaining balance is stuck with them and God knows when I will get it back.
Weak customer support
Hard to use
My favorite bank, the best thing I have ever done for my business finances, and the business content that they produce is so helpful. Keep it up, folks.
Finally, a bank that offers this feature! Now my business partner and I can safely login to our account with our separate names and passwords instead of getting kicked off if we’re both on at the same time. Thank you NorthOne for fixing this dilemma