If I had a chance to give them 0 stars I would! STAY AWAY FROM THIS BANK AT ALL COSTS!!! I worked very hard for monthsssssss with Medicare to start receiving payments and the second my first payment came in they automatically suspended my account and I gave them all documentation they asked for to remove the suspension off and after sending everything they respond to me saying sorry we are closing your account I reply back to them writing a nice paragraph they stopped responding to my emails, but when I was emailing them prior they were quickly responding after my paragraph they completely stopped responding to me I work with patients I work with the government Medicare and HMO insurances I work with terminally ill patients and I work with vendors, Nurses, DME & Supply that are expecting payment for their services they’ve provided for my patients and now I have to reach back to Medicare and start the process again thank you northone for all my cost loss and they will definitely hear from my attorney
What needs improvement
account suspension (3)unhelpful support (3)account closure (2)
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