Brex

All-in-one finance for every business.
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What do people think of Brex?
The community submitted 194 reviews to tell us what they like about Brex, what Brex can do better, and more.
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Overall ratings
3 ratings
Rated highly for:
Design

194 Reviews
Mike Riess
Review of The Brex API
Closed our active business account without warning. We've been in business 15 years, we employee 30+ people, we have never had a negative payment, we always have cash in our account, we use it almost daily. No explanation just 'withdraw your funds and leave' We do website development for huge companies and have no strange activity that would contribute to this, and the decision is final. We have a few months to uproot everything and switch to a new account, update all our ACH info etc, connected accounts, etc.
Negative company mission
Weak customer support
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Ali J
Review of The Brex API
Use Relay instead, or anywhere else. 0-star customer service and due to their total lack of friendliness to startups. Do not trust or use Brex—they gave me short notice they are closing my account with incomplete information—causing over a dozen hours and approximately 100 tasks (updating credit cards and more) I now need to do on top of running my company. Do not use this shitty "bank" for your startup at all costs. Most importantly, they don't care about you, your company, or providing a good product or customer service.
Lacks community
Negative company mission
Weak customer support
Unclear benefits
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Leandro Halfon
Review of Brex
Never use Brex - their customer support is a joke. Gross disregard for the customer. If you are in LATAM, never user. NOT WOrks!
Good visual design
Weak customer support
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Ramy Majouji
Recommended this product
Review of The Brex API
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Alexey Nikityuk
Recommended this product
Review of The Brex API
Extremely helpful for payments automation!
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Meg Scheding
Recommended this product
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Elena Gorman
Recommended this product
Review of The Brex API
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Chaitra Ananda
Recommended this product
Review of Brex
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Jackie Low
Does not recommend this product
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Vinod Sharma
Does not recommend this product
Review of Brex
Never use Brex - their customer support is a joke. Gross disregard for the customer. Every time we tried to speak to a support agent, we will get a note that there are 25 people are already in queue and that someone will email or call. That never happened in all 30 attempts we made to get an answer on wire transfer status. Even if you are lured by the hype about Brex, never ever use wire transfer through them. You will have peace of mind if you used your regular bank or PayPal or Transferwise. It's been almost 10 days since we transferred funds (Brex claimed to send the transfer within 2-3 business days), the recipient did not receive it yet. No one would respond or return messages!!!!
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