MetaReply automatically answers Instagram comments and DMs, WhatsApp messages, and Facebook Messenger using rules or AI grounded in your knowledge base. Connect your own Meta app, take over any chat, and manage multiple client channels.
Hey Product Hunters!
Every business I know loses customers in the same place: a comment or a DM that never gets answered. Agencies charge a fortune to sit in an inbox; most tools either don't touch Instagram comments or make you hand over your accounts.
MetaReply is the version I wanted: you connect your own Meta app, so you keep ownership and there's no per-message markup. Write simple keyword rules for the predictable stuff, upload your docs, and let AI answer the rest - grounded in your words, not made up. It turns a public comment into a private DM, and it can call your own API to actually do things (check an order, book a slot) - always asking before it changes anything.
You can build and test the whole thing for free before you pay a cent.
Would love your feedback - especially on the comment→DM flow and the knowledge-base replies.
- The MetaReply team