The community submitted 133 reviews to tell
us what they like about Loops, what Loops can do better, and
more.
4.9
Based on 133 reviews
Review Loops?
Reviewers mostly see Loops as a simple, fast email tool that works especially well for SaaS teams handling both marketing and transactional emails. They repeatedly praise the clean interface, quick setup, smooth editing, solid docs, responsive support, and developer-friendly API and integrations. Several say it replaces clunkier tools while staying lightweight. The main criticism is that simplicity can feel limiting: some users want deeper features, report a buggy editor, missing undo, confusing navigation, or note it is less useful outside SaaS.
+130
Summarized with AI
Pros
Cons
LightfieldAI-native CRM that builds itself and does work for you
Great product, I've been using Loops for my latest SaaS, and it worked really well 🙌
Finally, a simple, intuitive, and effective email product to manage my email drip, product updates, transactional email, and so on.
Congrats 💪
What's great
simplicity (30)transactional email support (19)marketing email support (22)
have been using loops for a couple of months and the team have always been super responsive to requests! it lacks a couple of core features that other platforms have, but makes up for it in simplicity + time to send an email.
We've only been using Loops for a month, and already are loving it! Such an elegant and fun email tool!! We love how developer friendly it is, while also being friendly to non-dev staff (🙋🏻♀️). Congrats on the launch!
Loops has completely transformed our email marketing strategy. The platform is incredibly easy to use and offers advanced segmentation and automation features that allow us to send highly targeted campaigns.
What's great
user-friendly interface (21)automation features (14)advanced segmentation (3)
newly paying customer here: everything about Loops is a step above existing email solutions. it was simple to setup, migrate contacts from hubspot, and get going. Highly recommend for teams doing email in 2023
What's great
simplicity (30)fast setup (13)marketing email support (22)integration with third-party services (5)
Loops is essential for our email workflows—helping us streamline onboarding flows, product updates, and engaging with our users! Everything in Loops is super easy to manage, with no unnecessary fluff!
What's great
user-friendly interface (21)simplicity (30)automation features (14)transactional email support (19)marketing email support (22)
Congratulations on your product launch! It appears to be a great product. Could you please explain how you differentiate from competitors such as reply.io? Currently we are using reply.io so what reasons should I consider for switching to your tool?
Loops.so’s advanced segmentation, automated workflows, and clear analytics deliver highly effective, personalized email campaigns—without the bloat or complexity of other solutions.
What's great
simplicity (30)automation features (14)advanced segmentation (3)
Loops has been delightful to use - easy to set up event-based emails, with a simple interface that makes drafting new loops/campaigns quick and intuitive. Highly recommend
What's great
user-friendly interface (21)simplicity (30)fast setup (13)automation features (14)
We love loops! It powers our transactional, our marketing drip, and our newsletters. More importantly, the founders have directly helped us when things didn't work, and that's worth a ton to me. Happy customer!