Hey Product Hunt Users! I’m Gopal, co-founder of **Lodgestory** — really excited (and a bit nervous 😄) to finally share this with you all. Over the last 16 years working in customer experience, I kept running into the same problem: Businesses are forced to juggle multiple tools—WhatsApp, email, social DMs, CRMs and calls — and none of them truly talk to each other and have to spend time manually to connect this customer data. AI is usually just an add-on, not the core. So we built **Lodgestory** — an **AI-first omnichannel CRM** where everything comes together in one place. 👉 What makes us different: * **AI at the core** (not bolted on) to handle chats automatically, suggest replies to enhance agent's interaction, and automate workflows to save time. * **Single unified inbox** for WhatsApp, social, email, and Calls. * **Integration-first approach** — connect with any API which makes it easy to use and connect with any system globally. * **Smart ticketing + analytics** to track and improve team performance and areas to improve. We’ve launched this product last year and have been getting 99.99% positive feedback from our existing clients (including hospitality and airline teams). This is time for expansion and share it with our community. The biggest validation so far has been: - *“Finally, one tool that actually replaces multiple tools.”* We’re just getting started and would genuinely love your feedback 🙏 * What do you like? * What feels missing? * What would make you switch from your current CRM? Thanks a lot for checking us out — means a lot 💙 — Gopal

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