Knoku
Turn your docs into cited answers that deflect tickets
16 followers
Turn your docs into cited answers that deflect tickets
16 followers
Knoku turns websites, GitHub repos, and internal docs into one searchable knowledge base. It answers questions through an embeddable widget, Slack, Discord, MCP, or API, with citations back to the original source. When the answer is not covered, Knoku records the question instead of making one up. Built-in analytics show repeated questions, knowledge gaps, and how many support requests were resolved before becoming tickets.
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Launch Team / Built With
honestly this looks really useful, especially the part about logging questions it can't answer instead of guessing. one thing that would make it even better for our team is letting us tag or categorize those unanswered questions directly in the dashboard, maybe with custom labels so we can sort them by product area or urgency before pushing the gaps back to whoever owns the docs.
@designlp Thank you for your feedback. We use the “Unsupported” label for information that is not supported or not included in the documentation. However, as you mentioned, it makes a lot of sense to provide a report of these questions and quick access to them.
Pazi
Really exciting to see Knoku launch! Turn your docs into cited answers that deflect tickets feels like a thoughtful approach. Congratulations, and best of luck today! 🚀
@zvonimir_sabljic1 Thanks a lot! Really appreciate it 🙌
Still a lot to build, but excited to finally have Knoku out there.