Jo

Jo

User research so easy, you'll actually do it.

5.0
1 review

247 followers

Most products fail. Not because they’re bad, but because no one asked users. Jo makes it dead simple to get fast, real feedback before you ship. Just share a link. Jo does the rest.
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Jo gallery image
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What do you think? …

Shreyans Bhansali

Jo feels like the missing puzzle piece for lean teams. How are you making sure the AI doesn’t lead interviews into generic territory? Curious about how it keeps feedback relevant and nuanced.

Prashant

@shreyans_assistiv Great question. We do go to some lengths to set the contexts and goals for the AI to ensure a professional interview like a researcher. That said, we are just getting started, and there are tons of things that can be improved which we are working on as we speak.

Rags
Maker

@shreyans_assistiv Great question, Shreyans. Just to add to Prashant's comment - we've spent a lot of time tuning the interviewer to keep the conversation unbiased, relevant and use best practices of user research.


But, what we can't control is the user responses. So we have an additional layer of evaluation post-interview where we have a 'meaningfulness' bar that the interview has to meet. This includes, but is not limited to, actually getting you useful and meaningful feedback for the objectives you have set. These are the only responses that we deliver back to you.

Ivan LR

Love this. Finishing up an agent that I want to test this with.

Rags
Maker

@ivan_l Awesome - please do take it for a spin! We've designed it be super self-serve, and keen to hear any feedback when you do.

Rags
Maker

Quick update! 🚨


You folks are incredible! The launch went so well yesterday that we actually crashed part of our application under the load (see screenshot 😂). Some of you may have seen some issues while we were fixing it - sorry for the hangs. Definitely a very PH problem to have, and we're scaling things up.

Thanks again for giving Jo such an enthusiastic welcome—more RAM coming up!

oscar burgos

Hey this is a great product. Want to keep trying it.

Rags
Maker

@oscar_burgos1 Thanks Oscar - we hope you do :) Here to help as you try it out for any issues, tips ... and to listen to any feedback from you.

Candy

This is awesome. I'd like to know how to explain the main goal of one user research to Jo, I'm also curious about the kinds of questions Jo will ask participants during the interviews.

Rags
Maker

@ying_li6 Hi Candy! Sorry missed this comment and didn't reply sooner.

When you create , there is a set of research objectives that you can edit - this is the simple way in which you are able to instruct Jo on what you're looking for when users talk with Jo. Jo will follow your instructions on what to focus on.

As for the second question - you can easily chat with Jo yourself to get a sense for what questions are being asked. Or simpler - check out this dashboard of real user responses - the entire transcripts are available and you can quickly get a sense for what Jo has asked participants - https://jo.floto.ai/share/7cb451b1-4bc4-42db-aaa2-5ffa972b44b9

Hope this helps - and I hope you can try out Jo. It's free and easy!

Candy

@ragsontherocks  I really appreciate your thorough response. BTW, it would be great to add a quick access link for the dashboard on the result panel like "Preview". I could not find the dashboard when I first tried out Jo.

Yifan Wang

This is the exact product I wished that I should've discovered eariler, great work Rags!

Pramodh Mallipatna

Great product. It’s a great way to get feedback early on in the product lifecycle 👍