Iterate

Hey PH, I’m Mike - one of the co-founders of Iterate. We’ve been testing and refining Research Assistant for months with some great feedback from our customers. We’re so excited to make it available for everyone today. We’re big believers in asking customers for open-ended, freeform thoughts about their experience. Quantitative tools like NPS and CSAT have their place, but the real insights — the surprising results — come from letting people tell you what they want or how they’re feeling in their own words. The obvious problem is that the more responses you get, the harder it is to make sense of them, or to find the needle-in-the-haystack insights that could really change your business. That’s where Research Assistant comes in — it pulls out the key topics your customers are writing about and determines their sentiment—positive, negative, or neutral—so you can see at a glance how they’re feeling. It’s the perfect blend of the power of AI to help you uncover themes and gauge sentiment across thousands of responses, along with the control you need to tailor those insights to best help your business. Research Assistant is free with all our plans for the month of November. We’d love to answer your questions and hear any feedback! #alwaysbeiterating

Great to see this live!

Great product, great team!

Can't wait to try out the new Research Assistant, sounds exactly like what we need for understanding qual feedback at scale. Such an awesome team, too, I'm sure it's going to be a great experience.

Helping to quantify qualitative research is brilliant.

Amazing! I continue to be super impressed by the work coming out of Team Iterate.