Intercom

Intercom

An AI-first customer support platform
535reviews
1.8Kfollowers
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What do people think of Intercom?

The community submitted 535 reviews to tell us what they like about Intercom, what Intercom can do better, and more.
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4.3/5All time (47 reviews)
4.1/5
Recently (7 reviews)

535 Reviews
Evan Louisell
Marketing analyst
1 review
Customer support is crucial and this tool helps us improve communication with our customers.
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Omar Farook

Founder & Leadership

13 reviews
Verified
Best for support chat, CRM, customer data and accurate in app marketing messaging flows.
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Intercom
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Himanshu
Himanshu
Game Developer & 3D Artist
4 reviews
Intercom's promise of reduced human support and cost savings is appealing, but its execution lacks consistency, leading to occasional hiccups in customer experience.
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Magic Super
co-founder
1 review
I use the intercom as an end user on many sites and I can say for sure that adding AI is the most useless updates. The bot has not answered any of my questions and does not understand when I ask to call people. That's enough
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Vlad Zivkovic

Indie maker

24 reviews
Verified
The most reliable chat tool ever!
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Eran Rosenzweig
Just me
5 reviews
Super easy integration. Very valuable product.
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Kai Kivinen

Other

13 reviews
Vet inte ennu har inte kommit så långt men jag återkommer om det när det har gått ett tag mvh K
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Manish Ojha

Community & Support

3 reviews
thanks
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Justine Rosenblat
Customer Success Manager
Verified
Intercom has been great to communicate with our clients and new leads. Fun and easy to use.
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