Charged for an auto-renewal I didn't intend, then trapped by design. There's no way to cancel inside the product — no button, no self-serve option, email only. I emailed to cancel the same day the charge posted and was refused a refund, citing a policy that requires canceling 24 hours before billing... a window that's impossible to hit when the only cancellation path is emailing a support agent who takes a day to respond.
The service itself delivered little value in the time I used it, but that's secondary. The real issue is the setup: no self-serve cancellation plus a rigid refund policy is a pattern designed to hold onto money, not to serve customers. Would not recommend, and I'd be cautious handing them a card.
Intch
Thanks so much for sharing your experience! We love hearing how Intch helped you find that first step and build momentum. Totally hear you on wanting more filters and a chill vibe — we’re working on making things even better. Glad you’re sticking with us!