IconScout is a design resources marketplace for icons, illustrations, 3D assets and Lottie animations. Powered by a community of passionate designers, IconScout is the simplest way to sell, share & exchange design assets to a worldwide audience.
The community submitted 7 reviews to tell
us what they like about IconScout, what IconScout can do better, and
more.
3.0
Based on 7 reviews
Review IconScout?
IconScout is praised for its extensive collection of design resources, including icons, illustrations, and animations, which users find valuable and time-saving. Many appreciate the ease of use, particularly the drag-and-drop feature and search functionality, which enhance productivity. However, some users express frustration with customer service, citing difficulties in managing subscriptions and obtaining support. Despite these issues, the platform is well-regarded for its innovative features and is considered a useful tool for designers seeking to streamline their workflow.
+4
Summarized with AI
Pros
Cons
Framer AI AgentsDesign and publish professional sites with AI
Absolutely no customer service to speak of. If your issues are not within the chat bot's subject scope, you're SOL! I keep getting a pop up message to upgrade to team plan (which I don't need) and there's no way to exit the popup except upgrading to team plan or exiting the site completely. Either their UI needs fixing or their UX is based on some cheezy marketing tactics. That may be a stretch on my part but I'm really annoyed right now! Cancelled my subscription - I have no patience for this crap!!!
What needs improvement
poor customer service (2)persistent upgrade prompts (1)
Great content, but nonexistent customer service. It is impossible to have control over your subscription and cancel the automatic renewal. I have been trying to get a refund for my renewal for over a month now. It is just because of this poor service that I may have to suspend my card to avoid potential future charges.
What needs improvement
poor customer service (2)difficult subscription management (1)
Guys, I wish you good luck! I like your introducing video, it's very clear + easy way for understanding what your product offers. I am not a designer and sometimes if I need some promo, I am tired of searching it in internet and setting it according my article. I like this tool because it can make things easier. But I hove a question: if I have personal promo, can I upload them and customize them, not pictures from your fits? Also, what is your monetization model?