Businesses can easily manage all social conversations with customers, identify potential buyers, increase sales, and close more deals quickly - all from one platform. Ideal for retailers and e-commerce sellers that sell and market on social media.
Hey Product Hunters 👋
It's Anastasia, the co-founder & CEO of Chat Breezes. Today we’re super excited to share Chat Breezes with the Product Hunt community after years of hard work! We are really thankful to @kevin for hunting us!
Before I dive in, I would like to remind you that we have a special 30% discount on all plans just for today! & If you have any questions, please book a live demo with me at: https://calendly.com/ana-anastas...
Social Commerce/Social selling is the most prominent sales technique entering 2023 with a projected growth rate of over 35% in the next three years, almost every social media platform has business accounts for users to research, compare, and ultimately purchase products without leaving their apps. As a result:
- 75% of all internet users use social media to research brands before making a purchase
- social media has a 100% higher lead-to-close rate than outbound marketing
- 92% of buyers are more likely to purchase after reading good reviews
- social media has a proven massive ROI for marketing and sales investments
However, nowadays it is a real struggle to handle customer communications on social and messaging platforms. There are so many scattered channels that make data and inquiries everywhere and are not centralized. Because of that, It’s even messier to identify leads with high purchase intent.
🥇 Chat Breezes makes it easy to respond to comments, DM’s, ads comments, reviews, and even more in real-time in a single dashboard. Never lose out on leads
🥇 Chat Breezes’ functions such as auto-tag help you categorize and prioritize based on urgency. Never miss sales opportunities due to the difficulty in identifying inquiries with high purchase intent.
🥇 Customer Profile accumulates full customer data to help businesses detect potential buyers and segment customers. Better serve customers in the ways they prefer.
🥇 Improve your sales and marketing performance on social media with actionable reports. Build long-term connections with customers through social and messaging channels
We unify all key social and messaging channels(Instagram, Twitter, YouTube, LinkedIn, Facebook, WhatsApp & more) into one easy-to-use platform.
Businesses can easily manage all social conversations with customers, identify potential buyers, increase sales, and close more deals quickly - all from one platform.
🧡 Join our Discord Group: https://discord.com/invite/A8mHY...
@darya_antonyuk Thanks for the support, Darya! Chat Breezes is suitable for all businesses that use social media and messaging channels ( for example WhatsApp) to build relationships with customers and respond to inquiries. No matter whether businesses are selling services, physical stuff, or software, Chat Breezes can help you maximize the marketing funnel and turn leads into sales. :)
@andrew_philip1 Thank you so much for your support! We hope that Chat Breezes can be of great help to you.
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Chat Breezes 1.0 is looking super promising. The idea of centralizing all social conversations and identifying potential buyers is a game-changer. With the 'auto-tag' feature, can I customize tags based on specific keywords or phrases?
@jakeharr Big thanks, Jake! Yes, you can definitely customize tags based on specific keywords or phrases. In the near future, you can also "auto-tag" positive/negative sentiments of the incoming interactions. :)
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Looks interesting! Does it allow to manage the DMs only or you can use it as a daily posting planner?
@jennifer_123 Thanks for the upvote and comment, Jennifer. Chat Breezes manages different message types, not only DM, but also posts published before, comments, mentions, story mentions, reposts, and ad comments.
It doesn't have a planner function right now. When we do the survey, businesses only publish around twice/a week but manage interactions on social and messaging channels every day. As such, we targeted "conversations" as the starting point to help businesses prioritize important ones.
We plan to go further with "conversations/interactions" first then expand to other areas but we are pretty open to change :)
@daniel_henry4 Thanks for the support, Daniel. Chat Breezes provides quick responses - users can answer FAQ with previously input answers and no need to type them every time. However, it can't not respond to comments automatically right now. But the AI assist is on our roadmap! Our next step is to allow users to build their own workflow and send out routing messages automatically based on the customized workflow and customer segmentation.
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